Terms and Conditions

Last updated: December 01, 2025

1. Acceptance of Terms

By accessing and using Evarpex ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Platform Description

Evarpex is an e-commerce marketplace that connects buyers, sellers, and delivery riders. The platform facilitates transactions between users and provides various services including but not limited to product listings, payment processing, and delivery coordination.

3. User Accounts

3.1. To access certain features of the Platform, you must register for an account.

3.2. You are responsible for maintaining the confidentiality of your account credentials.

3.3. You agree to provide accurate, current, and complete information during registration.

3.4. You are responsible for all activities that occur under your account.

4. Seller Responsibilities

4.1. Sellers must complete the 4-phase verification process before listing products.

4.2. All product listings must be accurate and comply with applicable laws.

4.3. Sellers are responsible for fulfilling orders and maintaining product quality.

4.4. Sellers must comply with our commission structure and payment terms.

5. Buyer Responsibilities

5.1. Buyers must provide accurate shipping and payment information.

5.2. Buyers are responsible for reviewing product details before purchase.

5.3. Buyers must comply with our return and refund policies.

5.4. Buyers must not engage in fraudulent activities or chargebacks.

6. Rider Services

6.1. Riders must complete verification and maintain valid documentation.

6.2. Riders are responsible for safe and timely delivery of orders.

6.3. Riders must maintain professional conduct and customer service standards.

6.4. Riders must comply with local traffic and delivery regulations.

7. Payment and Fees

7.1. Evarpex charges commission fees on successful transactions.

7.2. Payment processing is handled through secure third-party providers.

7.3. All fees are clearly disclosed before transaction completion.

7.4. Refunds are processed according to our refund policy.

8. Prohibited Activities

8.1. Users may not engage in fraudulent, illegal, or harmful activities.

8.2. Users may not attempt to circumvent platform security measures.

8.3. Users may not post false, misleading, or inappropriate content.

8.4. Users may not violate intellectual property rights of others.

9. Privacy and Data Protection

9.1. We collect and process personal data in accordance with our Privacy Policy.

9.2. User data is protected using industry-standard security measures.

9.3. We do not sell personal information to third parties.

9.4. Users have rights regarding their personal data as outlined in our Privacy Policy.

10. Limitation of Liability

Evarpex shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Platform.

11. Termination

11.1. We may terminate or suspend your account at any time for violations of these terms.

11.2. You may terminate your account at any time by contacting customer support.

11.3. Upon termination, your right to use the Platform will cease immediately.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform notification. Continued use of the Platform after changes constitutes acceptance of the new terms.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]

Phone: +234 (0) 800 000 0000

Address: Evarpex Headquarters, Lagos, Nigeria