Seller FAQ
Seller FAQ
Answers to the most common questions about selling on Evarpex.
Register as a seller, complete the verification process by providing required documents, and wait for approval. Once approved, you can start listing your products.
To become a seller, register for an account and complete the seller verification process. You'll need to provide identification documents and business information. Once verified, you can start listing your products and managing your store.
You need a valid ID, business registration certificate (if applicable), bank account details, and tax identification number. Additional documents may be required based on your business type.
After logging into your seller account, click "Sell" or "Add Product" from your dashboard. Fill in all required information including product title, description, price, category, and upload clear photos. Make sure your listing is accurate and complete.
Go to your seller dashboard, click "Add Product", fill in product details including title, description, price, and images, then submit for review.
Evarpex charges a small commission on successful sales. The exact fee structure varies by category and can be found in your seller dashboard. There are no upfront fees to list products - you only pay when you make a sale.
We charge a small commission on each sale, typically 5-10% depending on the product category. There are no upfront fees to start selling.
Access your seller dashboard to manage all your listings. You can edit product details, update prices, mark items as sold, or remove listings. You can also view analytics about your listings' performance and customer inquiries.
Use the inventory management section in your seller dashboard to update stock levels, prices, and product information in real-time.
Customer messages will appear in your seller dashboard under "Messages" or "Inquiries". Respond promptly and professionally to build trust with potential buyers. You can also set up automated responses for common questions.
Payments are processed weekly and transferred to your registered bank account. You can also request immediate payment for a small fee.
Yes, Evarpex offers various promotion options including featured listings, sponsored posts, and premium placement. These options help increase visibility for your products and can lead to more sales. Check your seller dashboard for available promotion packages.
Respond to customer messages promptly, address issues professionally, and work with our support team to resolve disputes fairly.
Payment processing varies by your chosen method. Evarpex can facilitate payments through various channels including bank transfers, mobile money, or direct payment from buyers. Payment terms and processing times are outlined in your seller agreement.
Yes, we offer various promotional tools including featured listings, banner ads, and sponsored products to help increase your visibility.
Address customer complaints promptly and professionally. Listen to their concerns, offer solutions, and work towards resolution. If you can't resolve the issue, contact our support team for mediation. Good customer service builds your reputation.
Yes, Evarpex supports both product and service listings. When listing services, clearly describe what you offer, pricing, duration, and any requirements. Make sure to set clear expectations with customers.
Use clear, high-quality photos, write detailed descriptions with relevant keywords, set competitive prices, and respond quickly to inquiries. Keep your listings updated and consider using our promotion features to increase visibility.